When someone reaches out, then what do we do?

When someone contacts you, that’s all it is at first. Have a conversation and see if it’s a fit. If so, you can click “approve” to show it’s officially a connection.

What if I don't like my person?

It happens! On one hand, sometimes it takes a while to make a connection. So be careful not to write someone off too fast, but if you’re sure it’s not a fit, it’s totally OK to share that.

Just be honest. Try something like, “Hey, I’m not sure this is the best match, and I want you to have someone who can be what you need. How about we look in the tool again for someone else?” If you need to tag us in to help, that’s what we’re here for, and you can reach out anytime.

What if something happens that's beyond my experience and I don't know what to do?

Great question! We have a whole pastoral care team who are deeply trained in crisis, addiction, safety concerns, mental health, and more. If something starts happening that you don’t know how to handle, just tag us in. We can help connect your person (or advise you) on how to get the help they need.

What do I do with my mentee when we start?

You get to decide what kind of mentoring you're interested in. Some people will come in with tons to share, and you’ll just process their life. Some people will be quiet, and you’ll need some good questions (that we’ll recommend) to pull things out of them. Ask them to share their story and take notes on the parts God highlights as a worthy area to dive into for growth or healing. We’ll give you a bunch of options to see what fits you, and we’re always here to coach and brainstorm other ideas together. You can also use RightNow Media (the Netflix of Christian content) if you want to go through studies or message series together. You can download the app on your phone or Smart TV.