Labs Team Volunteer

The Labs team is on a mission to help navigate the course of how and what Crossroads does. We do that by collecting and transforming qualitative and quantitative data into actionable insights for our church leaders and staff.


We contribute directly to the Crossroads mission by:
Serving as strategic consultants to ministry leaders with needs related to quantitative research, qualitative research, data analytics, measurement methods, data-mining, and prototyping of new systems and solutions. If you understood any of those words this team is for you.

Serving opportunities on our team:

Focus Group Moderator
Be empathetic and gather data at the same time

  • As a Focus Group Moderator, you will be overseeing the individuals that participate in our Labs focus groups. In addition to bringing those in the focus group together, you will be in charge of leading the participants to perform specified tasks, whether that be watching videos, talking around a subject, or giving their opinion on a product or service. Focus Group Moderators must empathize with the participants and their views, while simultaneously gathering information and data on the individuals that is needed for the Labs team.
  • You should be organized, conversational, and non-judgemental.
  • Time Commitment:
    • Required only when there is a project of this type (2-3 times a year)
    • During a project ~3 - 6 hours a week needed

Storyteller
Survey writing, mining a story, and making recommendations out of data

  • Curating questions and stories is an important skill set needed by our Storytellers. They understand that creating surveys that will be digestible and appealing to a wide range of people is essential to generate the best results. Our surveys are comprised of simple, surface-level questions as well as deep-dive questions that tap into [deeper things], and everything in between.
  • In order to be an effective Storyteller, it’s important that you can write effective surveys, make connections between the data gathered from our participants and create tangible insights and recommendations for our team.
  • Time Commitment:
    • Continual projects small and large
    • ~3 - 4 Hours a month

Master of Data
Data collecting and sorting, algorithms, compilation and comparison of quant and qual.

  • Masters of Data on our team are known for gathering, sorting, and comparing data from our research, both quantitative and qualitative. Data is a very important resource used frequently by our team, therefore it’s important that we have volunteers who know their way around, or are willing to learn about, algorithms and data tools/software.
  • Have knowledge of data tools and willing to learn more tools: Decipher, Google forms, Tableau, Birst, Amplitude, etc.
  • Time Commitment:
    • Hours dependent on number of projects that are in the pipeline and the software that is necessary (familiarity with programs would lessen the time necessary)

Email and Marketing Manager
Intentional with their words and quick to respond to conversation

  • As the Email and Marketing Manager, you are the communication-side of the Crossroads Labs team. Your responsibilities will cover our main communication channel and the Labs email, you will schedule meetings and respond to volunteers needs/requests.
  • Have knowledge of data tools and willing to learn more tools: Decipher, Google forms, Tableau, Birst, Amplitude, etc.
  • Time Commitment:
    • Weekly monitoring of labs email address and marketing campaigns when needed
    • ~ 2 - 4 hours a month

(Other volunteer opportunities can be found on www.crossroads.net/serve)